Strong Customer Authentication & 2FA

Strong customer authentication (SCA) is a security measure that requires customers to provide multiple forms of identification to verify their identity before accessing sensitive information or performing high-risk transactions. The goal of SCA is to prevent fraud and protect sensitive information by ensuring that only authorized users can access it.

Strong customer authentication (SCA) is a European regulatory requirement as part of the second Payment Services Directive (PSD2) for authenticating online payments and making them more secure. There are some actions such as funding a transfer from your multi-currency account or retrieving a statement that require SCA in the UK and EEA.

Please note that Wise may enforce SCA on endpoints based on our risk assessment as part of our best efforts for consumer protection.

In Wise, when an endpoint performs an action that requires strong customer authentication, the initial request to that endpoint will be rejected with a response status of 403 (Forbidden) to inform that stronger authentication is needed. The endpoint may be retried again with a stronger authentication.

To know if an endpoint requires a stronger authentication, please look out for a notice box when checking out our API Reference doc.

For example, the notice box would like this:

For more information on how to build a stronger authentication request call, please refer to our One Time Token section.

Depending on your connection type, a different type of integration is required. The first step is to identify the kind of payment flow you are building so you can select an appropriate integration path.

If in doubt, please contact our support team to advise on the most appropriate solution for your use case.