Card Order

With this set of APIs, you will be able to create cards for your customers. You can also retrieve and view the status of your current card orders, as well as the list of available card programs for the user.

On production, each personal profile can order at most 1 physical card and 3 virtual cards. On sandbox, we allow up to 10 physical cards and 30 virtual cards for testing purpose. However, no more than 3 virtual cards can be ordered per day. This limit includes cards and card orders
Endpoints
POST/v3/spend/profiles/{{profileId}}/card-orders
GET/v3/spend/profiles/{{profileId}}/card-orders/{{cardOrderId}}
GET/v3/spend/profiles/{{profileId}}/card-orders?pageNumber=1&pageSize=10
GET/v3/spend/profiles/{{profileId}}/card-orders/availability
GET/v3/spend/profiles/{{profileId}}/card-orders/{{cardOrderId}}/requirements
POST/v3/spend/address/validate
POST/twcard-data/v1/sensitive-card-data/preset-pin
PUT/v3/spend/profiles/{{profileId}}/card-orders/{{cardOrderId}}/status

Card order resource

Resource
idnumber

ID of the card order

profileIdnumber

Profile ID

clientIdtext

Client ID

cardProgramCardProgram

Card program of the card holder.

addressAddress

Address set during card order

cardTokentext

Token of the card associated with card order. Nullable.

replacesCardtext

A string for replacement card. Not supported at the moment.

creationTimetext

Time when the card order is created

modificationTimetext

Time when the card order was last modified

statusCardStatus

Status of the card order before card is issued.
Checkout card order status for more information.

cardHolderNametext

Name of the card holder.

phoneNumbertext

Phone number associated with the card order.

lifetimeLimitnumber

Maximum amount of spending on the card once issued. Nullable.

deliveryEstimatetext (ISO-8601)

The estimated time when the card will be delivered. There are few scenarios to be mindful of:

  1. For virtual card the delivery estimate will be close to the creationTime. As it does not require delivery.
  2. For physical card in PLACED status, the delivery estimate is calculated assuming that the order requirements will be fulfilled today (refreshed daily).
  3. For physical card after PLACED status, we provide a best effort estimation, and it should not be used as delivery timing as we will have separate delivery tracking (subject to region availability) for physical card that is coming soon.
deliveryDetails (optional)DeliveryDetails

Checkout delivery details for more information.

Card order resource
{
  "id": 142,
  "profileId": 123456,
  "clientId": "{{clientId}}",
  "cardProgram": {
    "name": "VISA_DEBIT_BUSINESS_UK_1_PHYSICAL_CARDS_API",
    "scheme": "VISA",
    "defaultCurrency": "GBP",
    "cardType": "PHYSICAL"
  },
  "address": {
    "firstLine": "56 Shoreditch High St",
    "secondLine": "The Tea Bldg",
    "thirdLine": null,
    "city": "London",
    "postCode": "E1 6JJ",
    "state": null,
    "country": "GB"
  },
  "cardToken": "4dc0be88-903f-49e4-8237-735f1139e3dd",
  "replacesCard": null,
  "creationTime": "2023-07-31T01:43:24.596321434Z",
  "modificationTime": "2023-07-31T01:43:24.596321825Z",
  "status": "PRODUCED",
  "cardHolderName": "John Smith",
  "phoneNumber": "+441234567890",
  "lifetimeLimit": 100,
  "deliveryEstimate": "2023-10-30T07:11:00.848681Z",
  "deliveryDetails": {
    "deliveryVendor": "DHL",
    "trackingUrl": "https://www.dhl.com/gb-en/home/tracking/tracking-express.html?submit=1&tracking-id=1999473803",
    "trackingNumber": "1999473803"
  }
}

Card program resource

A Card Program is what Wise refers to all the cards that you will be issuing with us, grouped by product type and by issuing country.

nametext

The name of the card program

schemetext

The network of the card program. One of MASTERCARD or VISA

defaultCurrencytext

The default currency assigned to the card program

cardTypetext

The type of the card. It can be one of VIRTUAL_NON_UPGRADEABLE or PHYSICAL

Card program resource
{
  "cardPrograms": [
    {
      "name": "VISA_DEBIT_BUSINESS_UK_1_CARDS_API",
      "scheme": "VISA",
      "defaultCurrency": "GBP",
      "cardType" : "VIRTUAL_NON_UPGRADEABLE"
    }
  ]
}

Delivery details resource

Tracking details can only be known for physical card when the status is PRODUCED or COMPLETED.

Delivery tracking details are currently available only for some regions such as Brazil.

The local post is usually used for standard deliveries. Tracking details are not available for this type of shipping method, so the value of deliveryDetails is null.

Resource
deliveryVendortext

The name of the delivery vendor

trackingUrltext

The url to track the card delivery

trackingNumbertext

The tracking number of the card delivery

Delivery details resource
{
  "deliveryDetails": {
    "deliveryVendor": "DHL",
    "trackingUrl": "https://www.dhl.com/gb-en/home/tracking/tracking-express.html?submit=1&tracking-id=1999473803",
    "trackingNumber": "1999473803"
  }
}

Card order status

The card order response will contain the status field. The initial status is PLACED or REQUIREMENT_FULFILLED depending on the requirement fulfillment state.

The possible 'status' values are:

  • PLACED- The card order is created. The card will be generated once it has fulfilled all the requirements
  • REQUIREMENTS_FULFILLED - The card order has fulfilled all the requirements and the card should be generated in a short while
  • CARD_DETAILS_CREATED - The card has been generated
  • PRODUCED - The physical card has been produced and waiting to be picked up by delivery vendor (physical card only)
  • COMPLETED - The card has been activated and is ready to use. The card order is completed
  • CANCELLED - The card order has been cancelled. This can happen if you reach out to Wise Support to cancel a card order
  • RETURNED - Delivery failed, the physical card has been returned and will be blocked (physical card only)
Card order status state machine
Create card order statuses transition diagram

Card address resource

To create a card order, make sure to follow country specific address fields and validation. If your country is not listed in the dropdown below, select Other.

For virtual cards, the address field will be used as a billing address. It will be used for AVS checks in countries where is it required.

For physical cards, the address field will be used as a delivery address. It will be used to deliver your card as well as AVS checks in countries where is it required.

Please select a country:

Create a card order

POST /v3/spend/profiles/{{profileId}}/card-orders

The program field value is retrieved from retrieve all card programs endpoint.

This request requires an extra field in the header, X-idempotence-uuid. This should be generated and used for any subsequent retries in the event that the initial request fails.
Request
programtext

The name of the card program

cardHolderNametext

The card holder's name

embossedNametext

The card holder's name to print on the card (physical card only). The field length should be between 1 and 22 characters (spaces included).

phoneNumbertext

Must be a valid phone number prefixed with + and country code. An example of a valid phone number would be +6588888888

addressAddress

The card holder's billing address or delivery address. See address

lifetimeLimit (optional)integer

Optionally sets a lifetime spending limit on the card. A lifetime limit of 0 means that a card cannot be used until the lifetime limit is updated.

Request
curl -X POST https://api.sandbox.transferwise.tech/v3/spend/profiles/{{profileId}}/card-orders \
     -H 'Authorization: Bearer <your api token>' \
     -H 'Content-Type: application/json' \
     -H 'X-idempotence-uuid: 054064c9-e01e-49fb-8fd9-b0990b9442f4' \
     -d '{
            "program": "VISA_DEBIT_BUSINESS_UK_1_PHYSICAL_CARDS_API",
            "cardHolderName": "John Smith,
            "embossedName": "Smith John", // Physical card order
            "phoneNumber": "+441234567890",
            "address": {
              "firstLine": "56 Shoreditch High St",
              "secondLine": "The Tea Bldg",
              "thirdLine": null,
              "city": "London",
              "postCode": "E1 6JJ",
              "state": null,
              "country": "GB"
            },
            "lifetimeLimit": 100
         }'

Response

Returns a Card Order

Response
{
  "id": 142,
  "profileId": 123456,
  "clientId": "{{clientId}}",
  "cardProgram": {
    "name": "VISA_DEBIT_BUSINESS_UK_1_PHYSICAL_CARDS_API",
    "scheme": "VISA",
    "defaultCurrency": "GBP",
    "cardType": "PHYSICAL"
  },
  "address": {
    "firstLine": "56 Shoreditch High St",
    "secondLine": "The Tea Bldg",
    "thirdLine": null,
    "city": "London",
    "postCode": "E1 6JJ",
    "state": null,
    "country": "GB"
  },
  "cardToken": "4dc0be88-903f-49e4-8237-735f1139e3dd",
  "replacesCard": null,
  "creationTime": "2024-09-19T06:49:49.145021Z",
  "modificationTime": "2024-09-19T06:49:49.145021Z",
  "status": "PRODUCED",
  "cardHolderName": "John Smith",
  "phoneNumber": "+441234567890",
  "lifetimeLimit": 100,
  "deliveryEstimate": "2023-10-30T07:11:00.848681Z",
  "deliveryDetails": {
    "deliveryVendor": "DHL",
    "trackingUrl": "https://www.dhl.com/gb-en/home/tracking/tracking-express.html?submit=1&tracking-id=1999473803",
    "trackingNumber": "1999473803"
  }
}

Retrieve a card order

GET /v3/spend/profiles/{{profileId}}/card-orders/{{cardOrderId}}

Retrieve a card order based on the cardOrderId.

Request
curl -X GET https://api.sandbox.transferwise.tech/v3/spend/profiles/{{profileId}}/card-orders/{{cardOrderId}} \
     -H 'Authorization: Bearer <your api token>'

Response

Returns a Card Order.

Response
{
  "id": 142,
  "profileId": 123456,
  "clientId": "{{clientId}}",
  "cardProgram": {
    "name": "VISA_DEBIT_BUSINESS_UK_1_PHYSICAL_CARDS_API",
    "scheme": "VISA",
    "defaultCurrency": "GBP",
    "cardType": "PHYSICAL"
  },
  "address": {
    "firstLine": "56 Shoreditch High St",
    "secondLine": "The Tea Bldg",
    "thirdLine": null,
    "city": "London",
    "postCode": "E1 6JJ",
    "state": null,
    "country": "GB"
  },
  "cardToken": "4dc0be88-903f-49e4-8237-735f1139e3dd",
  "replacesCard": null,
  "creationTime": "2024-07-22T07:29:33.720717Z",
  "modificationTime": "2024-08-29T15:28:31.078399Z",
  "status": "PRODUCED",
  "cardHolderName": "John Smith",
  "phoneNumber": "+441234567890",
  "lifetimeLimit": 100,
  "deliveryEstimate": "2023-10-30T07:11:00.848681Z",
  "deliveryDetails": {
    "deliveryVendor": "DHL",
    "trackingUrl": "https://www.dhl.com/gb-en/home/tracking/tracking-express.html?submit=1&tracking-id=1999473803",
    "trackingNumber": "1999473803"
  }
}

Retrieve all card orders

Retrieve a list of card orders created for the profileId specified in the endpoint.

GET /v3/spend/profiles/{{profileId}}/card-orders?pageSize=10&pageNumber=1

Request
pageSize (optional)integer

The maximum number of card orders to return per page. This number can be between 10 - 100, and will default to 10

pageNumber (optional)integer

The page number to retrieve the next set of card orders. The number has to be greater or equal to 1, and will default to 1

Request
curl -X GET https://api.sandbox.transferwise.tech/v3/spend/profiles/{{profileId}}/card-orders?pageSize=10&pageNumber=1 \
     -H 'Authorization: Bearer <your api token>'

Response

totalCount is the total number of card orders for this profile.

Returns collection of card order for this profileId

Response
{
     "totalCount": 5,
     "cardOrders": [
          {
               "id": 142,
               "profileId": 123456,
               "clientId": "clientId",
               "cardProgram": {
                 "name": "VISA_DEBIT_BUSINESS_UK_1_CARDS_API",
                 "scheme": "VISA",
                 "defaultCurrency": "GBP",
                 "cardType" : "VIRTUAL_NON_UPGRADEABLE",
               },
               "address": {
                 "firstLine": "56 Shoreditch High St",
                 "secondLine": "The Tea Bldg",
                 "thirdLine": null,
                 "city": "London",
                 "postCode": "E1 6JJ",
                 "state": null,
                 "country": "GB"
               },
               "cardToken": null,
               "replacesCard": null,
               "creationTime": "2024-07-22T07:29:33.720717Z",
               "modificationTime": "2024-08-29T15:28:31.078399Z",
               "status": "REQUIREMENTS_FULFILLED",
               "cardHolderName": "John Smith",
               "phoneNumber": "+441234567890",
               "lifetimeLimit": 100
          }
     ]
}

Retrieve all card programs

GET /v3/spend/profiles/{{profileId}}/card-orders/availability

Retrieve the list of available card programs for each profileId.

Request
curl -X GET https://api.sandbox.transferwise.tech/v3/spend/profiles/{{profileId}}/card-orders/availability \
     -H 'Authorization: Bearer <your api token>' \
     -H 'Content-Type: application/json'

Response

Returns a collection of card program resources available to the profileId.

Response
{
  "cardPrograms": [
    {
      "name": "VISA_DEBIT_BUSINESS_UK_1_CARDS_API",
      "scheme": "VISA",
      "defaultCurrency": "GBP",
      "cardType" : "VIRTUAL_NON_UPGRADEABLE"
    }
  ]
}

Retrieve all card order requirements

GET /v3/spend/profiles/{{profileId}}/card-orders/{{cardOrderId}}/requirements

Retrieve all card requirements for a cardOrderId. A valid card order needs all its requirements status to be COMPLETED.

Request
curl -X GET https://api.sandbox.transferwise.tech/v3/spend/profiles/{{profileId}}/card-orders/{{cardOrderId}}/requirements \
     -H 'Authorization: Bearer <your api token>'

Response

The type of requirements are:

  • PIN (optional): Set a pin on a virtual or physical card order. Contact the team if you need this feature.
  • VERIFICATION: Verify your customer by providing KYC evidences. Refer to the KYC guide
  • ADDRESS: Provide a valid address for your card order. Refer to address validation

A requirement status has the following values:

  • NOT_INITIATED
  • NEEDS_ACTION
  • PENDING
  • COMPLETED
  • FAILED
Response
{
    "requirements": [
        {
            "type": "PIN",
            "status": "NOT_INITIATED"
        },
        {
            "type": "VERIFICATION",
            "status": "PENDING"
        },
        {
            "type": "ADDRESS",
            "status": "COMPLETED"
        }
    ]
}

Validate an address

POST /v3/spend/address/validate

To create a card order, make sure to follow country specific address fields and validation. Find more about each country specifics in this guide.

For virtual cards, the address field will be used as a billing address. It will be used for AVS checks in countries where is it required.

For physical cards, the address field will be used as a delivery address. It will be used to deliver your card and for AVS checks in countries where is it required.

We do not support PO BOX addresses
Request
curl -X POST https://api.sandbox.transferwise.tech/v3/spend/address/validate \
     -H 'Authorization: Bearer <your api token>' \
     -H 'Content-Type: application/json'
     -d '{
            "firstLine": "92 Jubilee Market Hall, Tavistock St, London WC2E 8BD, United Kingdom ",
            "secondLine": "Covent Garden",
            "thirdLine": "null",
            "city": "",
            "postCode": "wrong-postcode",
            "state": null,
            "country": "GB"
         }'

Set a PIN

This endpoint will be accessible for partners that require to set a PIN during the card order flow.

Please follow this guide to use this endpoint.

To use this endpoint, make sure to set the api token and the card order id in the headers.

Request

keyVersionnumber

The version of the key to use. It is always set to 1.

encryptedPayloadtext

Your JWE payload.

Request
curl -X POST https://twcard.sandbox.transferwise.tech/twcard-data/v1/sensitive-card-data/preset-pin 
     -H 'Authorization: Bearer <your api token>' 
     -H 'x-tw-twcard-order-id: <your card order ID>'
     -d '{
           "keyVersion": 1,
           "encryptedPayload": <your JWE> 
         }'

Response

Returns the card order ID.

Response
{ 
  "cardOrderId": "<your card order ID>",
}

Update the status of a card order

PUT /v3/spend/profiles/{{profileId}}/card-orders/{{cardOrderId}}/status

Update the status of a card order based on its cardOrderId. The status can be updated to either CANCELLED or COMPLETED.

Only card orders that are still in PLACED status can be cancelled.
Only physical card orders of certain card programs can be updated to COMPLETED. Check with our team whether this is supported in your integration.
Request
statustext

The intended new status of the card order. One of CANCELLED or COMPLETED

reason (optional)text

The reason for card order cancellation, if the intended new status is CANCELLED. One of CARD_NO_LONGER_WANTED, CUSTOMER_ENTERED_WRONG_DETAILS, ORDER_HAS_A_VERIFICATION_PROBLEM, ORDER_HAS_A_PAYMENT_PROBLEM, ORDER_DELIVERY_TIME_TOO_LONG or OTHER

Example Request
curl -X PUT https://api.sandbox.transferwise.tech/v3/spend/profiles/{{profileId}}/card-orders/{{cardOrderId}}/status \
     -H 'Authorization: Bearer <your api token>'
     -d '{
            "status": "CANCELLED",
            "reason": "ORDER_HAS_A_VERIFICATION_PROBLEM"
        }'

Response

Returns a 202 - Accepted